Terms of service

Overview

This website is operated by Urban Living. Throughout the site, the terms “we”, “us” and “our” refer to Urban Living. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service.

Online Store Terms

By agreeing to these Terms, you confirm that you are at least 18 years old or using this site under supervision of a parent or guardian. You may not use our products for any illegal or unauthorized purpose.

Products and Pricing

We strive to display accurate product information. However, we do not guarantee that product descriptions, pricing, or other content is error-free. Prices are subject to change without notice.

Orders and Payments

We reserve the right to refuse or cancel any order at any time for reasons including product availability, errors in pricing, or suspected fraudulent activity.

Cash on Delivery (COD) is available on eligible orders. Customers are requested to provide accurate contact and address details.

Shipping and Delivery

Orders are processed within 1–3 business days and typically delivered within 7–12 business days across India. Delivery timelines may vary due to external factors such as courier delays or high demand.

Returns and Refunds

We accept returns only in case of:

- Damaged product

- Defective item

- Wrong product delivered

Customers must contact us within 48 hours of delivery with proper proof (images/video).

Returns for reasons like “change of mind” or “not liked” are not accepted.

Cancellation Policy

Orders can be cancelled before dispatch. Once shipped, cancellation requests may not be accepted.

Limitation of Liability

We are not liable for any direct or indirect damages resulting from the use of our products or services.

Intellectual Property

All content on this website including text, images, logos, and graphics is the property of Urban Living and may not be used without permission.

Changes to Terms

We reserve the right to update or modify these Terms at any time. Continued use of the website after changes constitutes acceptance.

Contact Information

For any questions regarding these Terms, you can contact us at:

Email: myurbanliving.official@gmail.com